Turn more visitors into useful inquiries.

Generate a guided form for the website you already have. Short steps help visitors finish. Photos and voice notes help you understand the request before you reply.

Request my form Try an example

Keep your website. Receive inquiries by email.

A shorter step can earn a longer answer.

Venture Harbour reported inquiry conversion rising from 0.96% to 8.1% after moving to a multi-step form. Read the case study.

Fewer fields at once. More useful answers.

Different businesses need different answers. Try seven forms, each with its own look and questions that follow the customer's situation.

Choose an example

What the business asks for
"Separate an active emergency from a contained fault or planned work. For urgent jobs, get the current situation, postcode and callback details first. Ask about scope and photos for planned work."

Decide whether to call immediately, arrange a repair visit or scope an installation.

Visitor demo

Get the right plumbing help

How urgent is the problem?

Start with what is happening right now.

What is happening now?
Current situation
Where is the problem?
Where is the problem?
What needs to work again?
What needs fixing?
How is it affecting your day?
How is it affecting you?
What are you planning to change?
What are you changing?
How far along are your plans?
Where are you with the project?
Show the problem or the space.

Optional. A wide photo and a close-up can help the plumber understand access and what may need replacing.

Record a voice noteDescribe it in your own words. Your note stays with the request.
Where is the job, and how can we reach you?
What the business receives

Finish the visitor demo to see how the answers shape the first reply.

Know the job before you call.

A photo of the leaking sink. A voice note explaining the project. The scope and timing that tell you whether this is a small repair or a larger job.

Visitors can upload or take photos, add a video, or record audio. You get the context to prioritize requests and give a useful first reply.

See what words leave out.

Let a customer show the problem, product or space instead of asking them to describe every detail.

Separate urgent work from early research.

Ask about timing, scope or budget when it helps you decide who to call first and what to ask next.

Keep the whole request together.

Answers and attachments arrive with the inquiry, so you can reply without piecing together a separate conversation.

A form for your business. On your existing website.

Describe what you want to learn and let an agent turn it into a guided form. Refine the questions in plain language, then embed the form where your customers already find you.

  1. 01

    Describe the request you want

    Start with your business, the questions you need answered and the website where the form will live.

  2. 02

    Generate and refine the form

    An agent prepares the steps and follow-up questions. Review the form, then ask for changes in plain language.

  3. 03

    Add it to your website

    We help you embed the approved form and set up where inquiries go. Your existing website stays in place.

Your email today. A shared inbox when you need it.

Receive form requests by email and keep working the way you do now.

If you use Pocketloom's unified inbox, keep form inquiries alongside conversations from your connected email and messaging channels. Your team gets the request and its context in one place.

A Pocketloom website or inbox is optional.

Get a guided form for your website.

Tell us what you want to ask your customers. We will email you to discuss your form, installation on your existing website and pricing.

Start with a short setup request. Scope and pricing are agreed before paid work.

Request my form

Your form setup request

What should visitors use your form to do?

Start with the request you want to receive.

What do you need to know before replying?

Tell us what your business does and the details that make an inquiry useful.

Your current site or the page where the form will go.

Show us the idea, or talk us through it.

Add a screenshot of your current form or record what you would change. This step is optional. Up to 10 MB per file.

Record a voice noteDescribe it in your own words. Your note stays with the request.
Where can we reach you?

We will email you to discuss your form, how it fits your website and pricing.

Where would you like customer inquiries to go?

Optional. This is where your future form's inquiries should arrive.

We will reply by email. Scope and pricing are agreed before paid work.

Your details are used to respond to this request. Privacy notice.

Before you start.

Do I need a Pocketloom website?

No. Guided forms are a standalone offer for your existing website. Share your URL so we can confirm the embed setup. They also work with websites built on Pocketloom.

What happens when I request a form?

Tell us what visitors should be able to do and what you need to know. We will reach out by email to discuss the form, setup and pricing. You review the scope before any paid work begins.

Can I change the questions later?

Yes. Ask for a new question, a different order or a follow-up for a specific answer. Review the updated form before it goes live.

Do visitors have to upload a photo or record audio?

No. Media can be optional. Use it where showing or explaining something is easier than typing, and keep a text path available.

Keep your forms and inquiry emails working →